The latest assessment and intervention guide to improve patient adherence

The Case Management Adherence Guide servers the professional care management community as the standard by which case managers can advance assistance, coaching and monitoring efforts with the goal of ultimately improving care delivery and patient outcomes.

Designed to aid case managers in the assessment, planning, facilitation, and advocacy of patient adherence, this guide provide an interaction and management algorithm to assess and improve the patient's knowledge and his/her motivation to take medications as they are prescribed.  The patient's individual needs are also taken into account, providing flexibility for the case manager.

CMAG’s evidence-based assessment tools recommend the strategy of motivational interviewing to help case managers address adherence more effectively with patients. Disease state specific chapters also exist as additional downloads that help case managers understand how to apply the CMAG principals to specific disease states and patient populations.

Consider this tool for you or your staff if you are a:

  • Case manager in MCO setting in search of a broad guide for case managers in all settings to enhance improvement of medication/treatment adherence.
  • Case manager in healthcare setting looking to enhance key skills in improving medication and treatment adherence among patients.
  • A new case manager building arsenal of tools and needing to enhance necessary skills in nursing or case management programs.
  • Case manager in specific disease-state process management in need of a resource for improved accountability in patient outcomes.
  • Managed care medical or case management director looking for an effective, customizable onboarding tool for your organization.
  • Medical director with a vested interest in improving nonadherence for better clinical and financial outcomes.

CMSA offers a 4-hour CMAG educational program which can be provided by certified trainers to groups of case managers at a convenient location in your community. Attendees will receive 4.0 CE hours for CCM, 4.8 CE hours for Nursing, and 4.0 CE hours for NASW. If your organization is interested in a CMAG presentation, please contact Shelly Greenwood at or 501-673-1115. CMAG training provides a solution for in person training on CMAG, both in core content and/or disease specific information.

Read More About Adherence

January 5, 2015: CMSA Today™ magazine, Issue 1 of 2015, focuses on challenges and solutions associated with medication and treatment adherence. Click here to read the issue!


Interested in utilizing CMAG to strengthen your practice?  Download your copy today!

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